How it works

From booking to balance paid — 7 steps

Every GoSawaari booking follows the same simple flow. Trust is built step by step.

  1. 1

    Search & see every charge

    Enter your origin, destination, any stops along the way, and your dates. GoSawaari shows you 8 cab categories with a line-by-line fare breakdown — base fare, driver allowance, state tax, estimated tolls, GST. No surprises.

  2. 2

    Pay 25% to confirm

    Secure Razorpay checkout — UPI, cards, net banking, wallets. The balance is due only after your trip ends via the app. Advance % is tuneable by the operator.

  3. 3

    Verified driver confirms

    We broadcast your trip to eligible drivers. One accepts and pays a small deposit to lock it. You get an email with their name, phone, car details, and a 4-digit Start OTP for pickup. Typical confirmation: 8–12 min.

  4. 4

    Share Start OTP at pickup

    When your driver arrives, read out the 4-digit Start OTP from your email. They enter it on their app — the trip begins. You know for sure it's really your assigned driver.

  5. 5

    Travel, with stops as planned

    Follow your custom multi-stop route. Driver sees the full itinerary. All en-route tolls are paid by them against the toll estimate shown in your fare.

  6. 6

    Pay balance, close trip

    After reaching, pay the balance in-app. We immediately issue you a 4-digit End OTP. Share it with the driver so they can close the trip. Only then is the payout released — your protection.

  7. 7

    Rate your driver

    A quick 5-star rating keeps the community safe. If you used a referral code, your rating is what unlocks the ₹200 voucher for both you and your referrer.